Privacy Policy

1. Introduction

Planexi Global Consult ("Planexi", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Name, email address, phone number, and company information
• Information submitted through contact forms, service inquiries, or consultations
• Payment and billing information (processed through secure third-party payment processors)
• Content you share when using our services or participating in training programs

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookies Policy)

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Respond to your inquiries and communicate with you
• Process payments and manage client relationships
• Send you service updates, newsletters, or marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our business (e.g., payment processors, email services, analytics tools)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)
• Protection of Rights: To protect our rights, property, or safety, or that of our clients and others
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your information for certain purposes
• Data Portability: Request transfer of your data to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in Section 10.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: Via our contact form
• Website: planexi.com/contact

Planexi Global Consult
CAC Registration: BN 8572471
Nigeria